i-doit Open FeaturesOpen Source CMDB
|Professional IT documentation and CMDB||Comprehensive technical and administrative documentation|
|Intuitive user interface||Browser based UI|
|Basic editing functions||Basic functions like search, template support, bookmarks|
|Rights and role management||Basic rights management in the Open version, complex rights management in the Pro version|
|Advanced and customizable UI||Pro version comes with many graphical displays (IP-address lists, rack views). Object types and categories can be edited more easily than in the Open version|
|File and data import||Both versions support LDAP/XML/JDISC/OCSInventory import, Pro version also supports CSV imports|
|Add-ons (free and paid)||Pro version supports Add-ons|
|Advanced editing functions||Many functions that make daily tasks easier, e.g. Multi-edit and Mass-Changes|
|Reports and notifications||Advanced and customizable reporting and e-mail notifications|
|Support||Get i-doit pro support|
|included||partly included||not included|
IT-Documentation for your IT-infrastructure
i-doit offers you a professional IT-documentation solution based on ITIL guidelines. You can document IT systems and their changes, define emergency plans, display vital information and ensure a stable and efficient operation of IT networks.
Using the technical IT-documentation in i-doit you can create a detailed overview of the entire IT-infrastructure. The documentation covers all kinds of assets from the spatial situation, including graphical rack views, servers and appliances to complex systems such as clusters, SAN, virtualization or blade / chassis systems.
Even the desktop area can be captured in detail. In i-doit you can manage all components – from client PC and printer and to mobile phone and user assignment.
As an ITIL-compliant CMDB i-doit provides the basis for your central IT service management. You can run a CMDB on the technical IT-documentation database. The documentation is based on a relationship model, which also forms the basis for service modeling or the visualization of service and dependency trees.
When documenting connections between devices, software assignments, membership of a cluster you automatically weight these relationships and create dependency chains of the technical infrastructure. Then you can easily define logical relationships, which are necessary for service modeling.
IT Infrastructure Management
Create the basis for your IT infrastructure management by documenting your IT. With i-doit you can administrate the main components of an IT infrastructure management system like network, hardware and software including enterprise resource planning (ERP) and customer relationship management (CRM) as well as the required human users, such as network administrators, developers and generic end users with access to any IT appliance or service.
Implementing IT infrastructure management services like continuous monitoring of meaningful parameters, targeted trend analysis and risk management you can optimize the performance of your data center resources and reduce overhead cost of your organization.
A part of the technical documentation describes networks. You can use i-doit to gather information about how your network should look, perform and where to troubleshoot problems as they occur. Whether power or data network, both can be described.
You can map the entire network including locations of hardware and the cabling that connects the hardware. Documentation of server information like data on different servers, schedules and locations of backups and software information such as current versions, dates, licensing and support also takes place. In addition to this you can also govern contracts and service agreements and keep a detailed record of problems and solutions.
Maintain inventory of your organization’s IT and non-IT assets like contracts, hardware, software, and track asset details throughout its lifecycle with i-doit. You can monitor your software resources such as version, date of installation or purchase and latest updates. i-doit also allows you to monitor hardware details in common with date of purchase, usage, warranty expiration date, and location and create automatic notifications e.g. when older hardware needs to be replaced.
The same IT inventory functions can be used to manage contracts, orders, and expiration details, so you can easily check if any contracts need to be renewed.
Any satisfactory solution for IT documentation will naturally place main emphasis on the compilation and technical documentation of all IT components in use. The desired level of detail here will be decided by the user, and ranges from a pure compilation of all relevant manufacturer and model information to an exact representation of the basic infrastructure. This applies equally for all connection data from electricity, storage and data networks or the administration and assignment of software and licenses.
IP Address Management
Combine numerous processes associated with assigning and managing IP addresses to create an efficient IP Address Management (IPAM) solution to simplify the administration and to reduce failures.
i-doit provides you flexible rights management with appropriate auditing and reporting capabilities, but also helps you to increase efficiency through functions for automating and supporting specific workflows. You can automatically monitor IP addresses and use IP alerts, for reporting and troubleshooting.
A centralized overview enables you to control the dynamics of the network and keeps you prepared to it’s growth. A suitable basic IPAM solution also guarantees cost savings in networks with numerous locations.
IT Asset Management
The most important part of IT Asset Management (ITAM) is to be able to document all the assets in your network. When you have discovered and gathered the required information on your IT assets you can efficiently monitor and manage them. i-doit gives you a range of options to collect and also to monitor IT assets including all elements of software and hardware that are found in the business environment through the complete life cycle.
Setting up a range of business practices that join financial, contractual and inventory functions to support life cycle management and strategic decision making for the IT environment you can successfully implement IT asset management (ITAM) in your organization.
File and Data Import
i-doit offers options for importing data from CSV files. Profiles, field mapping and validation functions support the successful import of complex source data.You can also use various methods to export the current i-doit data and use it in other software.