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general
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| full-text search |  |
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| templates | |
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| archive function | |
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| rights system | |
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| multi-client capability | |
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| adjustable depth of detail | |
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documentation of
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| infrastructure-Cis¹ | |
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| software und licenses | |
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| system components2 | |
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| contracts, handbooks, plans | |
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| complex IT-structure³ | |
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| individual object types (CI) | |
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| external files | |
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CMDB
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| any relationships between objects | |
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| rectified relationships | |
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| IT-services modeling | |
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| graphic visualization of relationships in CMDB-Explorer |
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| mapping of object life cycles | |
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interfaces
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| xML: im- & export | |
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| CSV: import | |
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| LDAP: authentication | |
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| JSON: reading | |
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| OCS-Inventory: import | |
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| h-Inventory: import | |
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| Nagios: export | |
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| Nagios: status data | |
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| Request Tracker: synchronisation | |
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| Syslog: import | |
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reporting
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| reports from online repository | |
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| individual reports | |
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| SQL-queries | |
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| export in PDF, CSV, HTML | |
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logging
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| automatic change log | |
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| with comments | |
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| central logbook | |
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| alert- and log level | |
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workflows
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| tasks | |
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| check lists | |
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| status tracking | |
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| notification | |
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IT-Grundschutz
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| documentation of information security | |
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| safety analysis | |
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optional services
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| support | |
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| care | |
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| codingents | |
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footnotes
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1 buildings, rooms, racks, cable, power, air conditionning, etc. 2 server, router, switches, client-pc, telephone, mobile, etc. 3 Individual object types defineable. Existing can be customised. |
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